Simplifying spa insights with a redesign of Book4Time Reports
Book4Time is the leading cloud-based spa management software & online scheduling system used by top hotel & resort spas, multi-location day spas, fitness chains and salons.
The Reports section lacked clarity, and users had a hard time getting to the data they needed.
Role
Senior UX Designer
Team
- 2 UX Designer
- 2 Product Manager
- 1 scrum team x 8 people
Timeline
July 2019 – October 2019 | 4 months
Deliverables
UX Audit
User Interface Design
Prototypes
Usability audit of the existing experience
The existing experience was using legacy patterns and was not created with user needs in mind. The goal of the usability audit was to assess the existing experience and evaluate any gaps, friction points and opportunities.
The Redesign
Keeping in mind all the issues identified in the usability audit, I worked on the redesign of the Reports section, the redesign of the Reports section started.
